Service Status & Maintenance

No refund payments and installations

At Brix Network and Data Solution, we are committed to protecting your personal information and ensuring your privacy. This Privacy Policy outlines how we collect, use, store, and protect the data you provide to us in connection with our internet services and CCTV installation solutions.

By using our services, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

• Full Name

• Contact Number

• Email Address

• Billing Address

• Government-issued ID (for service registration)

b. Service Information:

• Internet usage logs (data volume, service uptime/downtime)

• IP address and device information

• Installation location and CCTV coverage details

c. Payment Information:

• Transaction records

• Payment method (we do not store credit card or banking details)

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2. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our internet and CCTV services

• To verify your identity and manage your account

• To send service updates, alerts, and billing notices

• To improve our customer support and technical services

• To comply with legal obligations and regulatory requirements

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3. Sharing and Disclosure

We do not sell or rent your personal data to third parties. We may share your data only in the following circumstances:

• With third-party service providers who assist in delivering our services (under strict confidentiality agreements)

• When required by law, court order, or government agency

• To protect the rights, property, or safety of Brix Network and Data Solution, our clients, or others

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4. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. These include:

• Encrypted storage of sensitive data

• Access controls and authentication

• Regular system audits and maintenance

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5. CCTV Footage and Privacy

For our CCTV installation clients:

• Footage recorded and stored on-site is the property and responsibility of the client.

• We do not access or monitor client footage unless authorized or contracted for maintenance/support purposes.

• All installations follow applicable local privacy and surveillance laws.

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6. Your Rights

As a data subject under the Philippine Data Privacy Act, you have the right to:

• Access and correct your personal information

• Withdraw consent or request deletion (subject to service requirements)

• File a complaint with the National Privacy Commission (NPC) if your data privacy rights are violated

To exercise any of these rights, you may contact us directly (see contact information below).

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7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website or sent via email/SMS if necessary. Please review this policy periodically.

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8. Contact Us

If you have questions, concerns, or requests related to your personal data, you may reach us at:

Brix Network and Data Solution
???? Sua, San Juan, So.Leyte
???? 09356850422/09605711746
Facebook: Brix Network And Data Solution Main

Please make payment according to your bill, payment can be via transfer to the following account;

Payment Confirmation :
Email : brixnetwork26@gmail.com
Phone : 09356850422
To upload proof of payment, please log in first.